Privacy Policy

1. Overview

Eazy.OS Clinic respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

We collect the following information:

• Your name and email address when you contact us or purchase a service
• Payment details collected securely by Stripe (we do not see or store card numbers)
• Any information you voluntarily provide when requesting help or system setup

3. How We Use Your Information

Your information is used for:

• Delivering the service you purchased
• Booking sessions and sending follow-up materials
• Responding to support requests
• Internal record keeping

4. Legal Basis (UK GDPR)

We process your information under:

• Contractual obligation — delivering the service you paid for
• Legitimate interest — improving service quality
• Consent — when you voluntarily share optional details

5. Data Sharing

We do not sell or share your data. The only third party involved is:

• Stripe (payment processing)

Stripe handles payments under their own privacy and security standards.

6. Data Retention

We retain service information for up to 24 months for customer support and tax compliance. You may request deletion of non-essential data at any time.

7. Your Rights

You have the right to:

• Request a copy of your data
• Request correction of inaccurate data
• Request deletion of data that is not legally required to be kept
• Withdraw consent where applicable

8. Security

We take reasonable measures to protect your information. Payment information is handled exclusively by Stripe’s encrypted systems.

9. Contact

For privacy-related requests, contact:
eazy@eazyosclinic.com